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Lead Pensions Administrator (Employer Support Team)

Leeds Leeds West Yorkshire UK LS11 5BQ Verity House, 6 Canal Wharf | Posted 26th February 2021

Closing date: 12 Mar 2021

Salary competitive (depending on experience)
Full time (35 hours)
Leeds City Centre

TPT Retirement Solutions is one of the UK’s leading workplace pension schemes, recognised for its innovation and high quality service. We provide schemes for over 2,600 organisations, including building societies, housing associations and well-known charities. As we have no shareholders, our priority is to achieve our mission – of making membership worthwhile - for our 389,000 members.

As an employer, we believe in finding and investing in the right people so that they can grow with us. Our focus is on helping them to succeed by providing them with the right tools, support and career development opportunities – demonstrated by our long-standing Investors in People Gold accreditation. In turn, our business grows and we can achieve our ambitious goals. 

Working as part of a team, you will liaise with employers who use our pension schemes via phone, e-mail and letter, answering routine queries promptly. You will be responsible for your own work and checking the quality / quantity of other team members. The role involves supporting employers on various processes including auto-enrolment and contributions submissions, in line with Company procedures.

Previous relevant pensions administration experience is a must, including reviewing/reconciling large amounts of data in excel. Supervisory experience as well as knowledge of auto-enrolment rules and processes is desirable.

As you will liaise with customers regularly, you’ll need to demonstrate excellent communication and customer service skills. You must be able and willing to follow working procedures, use your own initiative and demonstrate a high level of accuracy. You will also have a good working knowledge of Microsoft Word and Excel and have previous experience of using pension’s administration / finance systems.

The salary range for this position is competitive and will be dependent on experience (35 hours/week). We can also offer you an excellent reward package that includes: contributory pension, life assurance, 24 days of annual leave + bank holidays.

We are located in modern city centre offices which are close to the rail station and parking facilities.

The closing date for receipt of applications is: 12th ​March 2021 at 12:00 noon

Strictly no agencies please.

TPT Retirement Solutions is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status or pregnancy and maternity.