Welcoming new members

All our new members receive all the information needed to help manage their workplace pension.

We also give new members the opportunity to sign up to our online service for pension benefits (providing the employer has taken advantage of this facility).

Members who have been Auto-enrolled into a pension scheme receive information direct from their employer.

Helping you manage your pension

As a member, we send you regular information to help you manage your pension.

• Annual benefit statements – to keep you up-to-date with your pension benefits activity
• A monthly email notifying you that your monthly contribution has been paid into your fund ready for investment (providing both you and your employer have taken advantage of our pension benefits online service)
• A summary of our Annual Report – to tell you how we’re making the best of your money
• You will also receive regular e-newsletters providing information on any changes or updates to the business and industry

Your employer may also contact you to remind you to review your pension plan or if there are any change to the contribution structure.

Changes in circumstances

We understand that sometimes your circumstances change and there may be occasions when this affects your pension benefits. 

If you move job or opt out of the Scheme
Your employer will tell us and we will write you with your options on leaving the Scheme.

If you want to consolidate your pension pot
If you want to transfer a previous pension benefit into TPT Retirement, please contact us to arrange.

If you get married, divorced, move house, change partner or any other major change
Please tell us so we can update your record, also you may wish to alter your death benefit nomination.

When you die
We will endeavour to distribute your pension fund and any life assurance benefits payable quickly and with minimum distress to your loved ones. You can assist by ensuring that your death benefit nomination form is kept up-to-date.