Do members get a benefit statement?
Annual Benefit Statements are issued to all active and paid-up members of the scheme. They will have this benefit statement uploaded to their personal DB Online account. When a new Benefit Statement is available they will be emailed to notify them of this. If a member is having issues accessing DB online, they need to contact the administration team who will be able to assist.
Deferred members (either because they have left the scheme or your employment) are no longer automatically issued with a benefit statement. They can request one in their DB Online account or contact us and we can provide one free statement per year.