FAQs

Every month, you need to upload full details of the pension contributions applicable to each individual member though our eBusiness application, which is available within the online Employer Portal.

We have lots of helpful resources to assist you with submitting this information, including:

• a contributions File Upload Checklist, which is a step-by-step guide to submitting your monthly contributions.
• A blank Contributions File template which includes all the headings of the information we need to process the members’ contributions. If you are just making a few changes from last month’s submission it may be easier to download a copy of your most recent submission, which is available within the eBusiness application under the Manage Contributions section.

Once you upload this information, eBusiness will ensure the data is validated and any queries are resolved before it is loaded onto the members’ records. Validating the data during the submission process helps to reduce any potential delays arising when settling members’ benefits and improves the accuracy of the data recorded.

Timescales/deadlines

We must receive your monthly contribution file by the 10th of the calendar month following the month in which the contributions were deducted from the members' salaries. For example, the January contributions file must be submitted by the 10th of February. This allows enough time for you to send us payment, or for us to collect contributions by Direct Debit (if you’re set up to pay this way), by the 19th of the month, which is the legal deadline.  

Any late payments can also have a detrimental impact on the performance of your members’ investments. Due to the additional cost of administration for late payments, TPT applies a late payment charge for contributions received after the 19th. 

Please note: you are legally obliged to submit contributions deducted from members' pay on time. If you don't, The Pensions Regulator may ultimately fine your organisation. TPT Retirement Solutions will not be responsible for any penalty imposed for late payment of contributions.

If you need any further information please contact the Employer Support Team on 0113 394 2770 or by e-mail to employersupport@tpt.org.uk.