FAQs

What is DB Online?

CATEGORIES:

  • Members
  • DB Online

DB Online is the easy, simple and secure online facility available to our Defined Benefit (DB) members.

When you create an account, we'll send you two separate letters in the post to keep things secure - one with your account name and the other with a unique temporary password.

To enhance the security of your information even more, we've introduced two-factor information, which means you will need access to a phone that we can message when you are logging in.

Logging in to a pensions account allows a member to:

  • Review and keep your personal details up to date.
  • View your scheme record.
  • Submit enquiries and request quotes.
  • See your benefit statements.
  • See payslips and P60s without having to wait for the post to be delivered
  • update your bank details if you receive a pension.